The Chief Learning Officer (CLO)

A Chief Learning Officer (CLO) is a corporate executive in charge of employee training and education. New business realities and customer demands, coupled with a changing competitive landscape are causing CLOs to rethink their value, role, and impact in the organization. In a world of limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The CLO is now in a position to demonstrate that they add significant value to the organization. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided. Author Dr. Jack J. Phillips is a world-renowned expert on measurement and evaluation who has provided consulting services for many Fortune 500 companies. His expertise i